FAQs

How to download your Whatsapp Chat from an IPhone?

1. Open the chat you want to export.

2. Click on the chat name or picture.

3. Scroll down to 'Export Chat' near the bottom of the screen.

4. Click on 'Export Chat' and 'Without media'

5. Once downloaded, scroll down and click 'Save to Files'
If your file downloads as a Zip File, you will need to open the Zip file and save the txt file to your Downloads.

6. Once the txt file is saved, you can upload the txt file to Chat Trends.

How to download your Instagram chats?

Open Instagram.

Head to the menu on your profile and click Your activity

Scroll to the bottom and click Download your information

Click Request a download

Click Select types of information

Select Messages then click Next

Under Format, select JSON.

Change the Media quality to Low

Change the Date range to All time

Click Submit Request

Meta will send you an email saying the export has started

Once complete, you'll receive an email saying your download is ready, click the link in this email

Click Download on this page, this will download a .zip folder to your device

Extract the contents

Go back to the website.

Click the uploader in the Upload your chat section

On your device, find the folder from the extracted file with your fellow chatter's name on it. Open this folder.

Upload all files named something like message_1.json at the same time.