When you visit our website, we automatically collect certain information about your device and browsing activity. This includes details about your web browser, IP address, time zone, and cookies installed on your device. As you navigate the site, we also track the individual web pages or products you view, any referring websites or search terms that led you to us, and how you interact with the content. We refer to this automatically collected information as "Device Information."

We gather Device Information using the following technologies:

• Cookies: Data files placed on your device that often include an anonymous unique identifier. Visit allaboutcookies.org to learn more about cookies and how to disable them.
• Log files: Track actions on the site and collect data like your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels: Electronic files used to record information about your browsing behaviour.

In addition, when you make a purchase or attempt to purchase through the site, we collect certain "Order Information" from you, including your name, billing/shipping addresses, payment details, email, and phone number.

We use the Order Information to fulfil any orders placed on the site, including processing payments, arranging shipping, and providing invoices/confirmations. We also use this data to communicate with you, screen for fraud, and - in line with your preferences - provide information or advertising about our products and services.

The Device Information helps us assess potential risks and fraud (like monitoring IP addresses), as well as improve and optimize the site (generating analytics about customer browsing and interactions, and evaluating the success of our marketing campaigns).

We share your Personal Information with third-party service providers, like Shopify and Google Analytics, to help us use the data as described above. You can read more about how these providers use your information in their respective privacy policies. 

 

When you upload your chat file to our site, our program runs in your browser and collects the metrics needed to create your print. We do not obtain or store your chat file(s).

HOW WE USE YOUR PERSONAL INFORMATION:
We use the Order Information you provide to fulfil any orders placed through the Site, including processing your payment, arranging shipping, and providing invoices/confirmations. We also use this information to:

• Communicate with you
• Screen orders for potential risk or fraud
• If in line with your preferences, provide information or advertising about our products/services.

We use the Device Information we collect to help screen for risk and fraud (such as your IP address), and to generally improve and optimize our Site (e.g. generating analytics about how customers use the Site, and assessing the success of our marketing).